OMA Tourism Awards Nominations

Who in your organization has gone above and beyond to offer the best customer service in the business? It’s your turn to celebrate their hard work and honor them for their outstanding contribution to tourism. Make your nominations by Friday, April 6th.

For questions on submitting nominations, please contact

Here are the eight award categories:


Outstanding Service in Hotel Operations: Includes housekeeping, laundry, room attendant & maintenance staff

Outstanding Guest Services - Hotel: Includes front desk, transportation, reservations, bell/porter, concierge, telephone operator & gift shop staff


Best Front of the House: Includes servers, bartenders, cashiers & hosts

Best Heart of the House: Includes chefs, line cooks, salad prep, dishwashers, bussers & other kitchen staff


Outstanding Service in Attraction Operations: Includes custodial, grounds keeping, maintenance & other operations staff

Outstanding Guest Services - Attraction: Includes admission, gift shop, docent, administrative support & other guest services staff

Retail Outlets

Outstanding Customer Service – Retail: Includes retail sales staff and store managers from locally owned and national chain locations.


Outstanding Volunteer: Includes volunteers serving in a variety of capacities


Nominations deadline: Friday, April 6, 2018 (by midnight)

Eligibility requirements: Nominees must be employed at a hotel, restaurant, caterer, attraction or retail shop in Douglas, Pottawattamie or Sarpy Counties for at least one year prior to the awards ceremony (May 9, 2018).

Judging: One finalist will be chosen from each of the three counties, with a winner selected by a committee of hospitality peers from the three finalists in each category. The nomination must explain how the nominee is:

  • Customer service minded
  • Self-motivated
  • A team player
  • A strong communicator
  • Ethical
  • Loyal
  • A promoter of the Omaha metro area

Please fill out the form below to submit your nomination:


Nominator Information

Please tell us about yourself.

Nominee Information

Please use 500 words or less to describe how this nominee’s performance exceeds expectations by going above and beyond the job description to provide exceptional service. See above for judging guidelines.

Please upload any documentation that supports this nomination (including letters, accolades, etc)

Red fields are required.

Please enter the 4 character string shown in the box above.

Presenting Sponsor

MHA logo


Gold Sponsor
Silver Sponsor

Brought to you by These Partner Destinations: