About Visit Omaha
To stimulate economic growth for our community by increasing visitation.
• Successfully sell and promote our community as a desirable visitor destination.
• Influence tourism development to ensure future destination success.
• Deliver a positive and memorable customer experience.
• Collaborate and enhance relationships with local organizations, businesses and stakeholders.
• Operate as an efficient, high performing organization.
Visit Omaha creates sustainable visitor demand for the community through: meeting, event, sport and leisure marketing; collaborative relationships; broad industry experience; and unprecedented product knowledge. Visit Omaha’s efforts result in economic growth and job creation for our community.
Relevance: We are committed to being consistent, accountable, transparent, perseverant, and dedicated to excellence.
Innovation: We are committed to being creative, pioneering, collaborative, and problem solving.
Gratitude: We are committed to being appreciative of both the big and small contributions that make our organization and industry valuable to our community.
Visit Omaha (a.k.a. Omaha Convention & Visitors Bureau) began operating on December 1, 1980 as the Douglas County Department of Conventions and Tourism. In 1997, the name was changed to the Greater Omaha Convention and Visitors Bureau (GOCVB), but was still operated by Douglas County. In 2002 during the development of the new city-owned convention center, the first Interlocal agreement between Douglas County and the City of Omaha was established to transfer control of the GOCVB to the city and to add the GOCVB’s executive director to the Mayor’s cabinet. The Interlocal agreement was renewed in 2007 and again in 2013 for a ten-year term, ensuring the department would remain a City entity through 2023. In 2016, the name was changed to Visit Omaha, Omaha’s Official Tourism Authority in an effort to simplify and better brand the department.
Visit Omaha continues its efforts in showcasing Omaha as a destination for leisure, convention, meeting, sport and motor coach visitors. The current team enthusiastically supports the economic growth and development of the entire Omaha metro area.
Visit Omaha Awards:
View the complete list of awards and designations.
Visit Omaha is certified through the Destination Marketing Accreditation Program (DMAP). The globally recognized DMAP accreditation ensures that Visit Omaha's policies, procedures and practices meet the highest standard in the industry.
Contact Visit Omaha, at 402-444-4660 or toll-free at 866-937-6624.
Deborah Ward Executive Director
Dean Miller Vice President of Operations
Jodie Jordon Office Manager
Shannon Wiig Director of Visitor Services
Sales & Services
To contact Sales & Services please call 402-444-4037.
Cathy Keller Vice President of Sales & Services
Mark Rath, STS Director of Sports
Mattie Scheeter, CMP Director of Sales
Matt Heck Senior Sales Manager
Jessica Settje Tourism Sales Manager
Jen Swanson National Sales Account Manager
Noah Huber Sales and Marketing Coordinator
Matt Duhs Sales and Marketing Coordinator - Sports
Erin Brungardt Director of Convention Services
Marketing & Public Relations
To contact Marketing & Public Relations, please call 402-444-1763.
Jasmyn Goodwin Vice President of Marketing & Communications
Erin O'Brien Director of Marketing
Megan Feeney Marketing Content Manager
Noelle Agenor Social Media Manager
Lynn Mace Marketing Research Analyst
Amy Cunningham Graphic Designer
The Omaha Visitors Center is staffed with knowledgeable ambassadors ready to assist you with ideas and directions. Two airport information desks are located in each terminal at Eppley Airfield.
For Visit Omaha job opportunities, please see our careers page.